Alphabetize names with suffixes properly (and drop the extra comma)
Currently it looks like the system alphabetizes the search results based on the order it is displayed when that is not the best way to sort them when a suffix is involved. For instance this is how a search result should appear:
1. O'Connor, Julia
2. O'Connor, Jr., Leo
3. O'Connor, Sr., Leo
4. O'Connor, Nora
Instead Redtail displays them in this order:
- O'Connor, Jr., Leo
- O'Connor, Julia
- O'Connor, Nora
- O'Connor, Sr., Leo
That makes no sense!!!
Also, when a suffix is involved, it should be O'Connor Jr, Leo not O'Connor, Jr, Leo. No need for an extra comma.
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!
Leo O'Connor Jr commented
When alphabetizing the search results list the system does it by last name, then instead of first name it does it by suffix so Good Client Jr doesn't come up right before Good Client Sr if we have lots of clients named Client. That does not make sense!