It would be nice to be able to have a phonebook tab that you can access on any screen when your in a contact. Something that allows for you to search for a contact and then displays certain selected information in that tab without having to jump out of the account. A lot of times I'm on the phone with a product company and they need a reps SSN and I have to jump out of that contact then back into it. Or I'll notice I need a phone number that's in a vendor contact and have to jump out of that account to grab that number then back into the client contact. This would save a lot of time!