When integrating with Riskalyze, Redtail sends over the 1st email listed on the contact card as the email address, even if it is marked as "OLD". Why doesn't it transfer the Primary Email Address?????? I am constantly having to re-send the Riskalyze emails after correcting the email address.
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!