Password Renewal Process needs to carry over current password if saved so new password creation is faster.
The password management schema needs help. Here are a couple of suggestions:
Carry over existing password from primary login page to new password page. This would ease the password reset tremendously.
Revamp Password reset using Symantec VIP or some other 2 factor authentication that won't emphasize the primary password as the security control.
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!