Password expiration notification
I agree with some of the others saying to lengthen the timeframe that a password needs to be changed, but I have a different idea as well...
When a password is about to expire, maybe 7 days out, instead of when someone is trying to login and require an IMMEDIATE password change, say your password will expire in 7 days, and then give us the option to change the password at a later time so that we can get into the program and answer the question that somebody just called about, but now we have to try and figure out a new password while we sit on the phone with a client that just wants a simple answer that we can't give them because we have to try to think up a freaking password!!!!!!
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!
Jack Davis commented
It is really embarrassing when I have a client with me, open Redtail and then have to change a password. PLEASE give us a warning before this event happens!