fix SECURITY issues
Redtail needs to put a priority on the security (or lack of) in this program. I would think your prior security breach would make security the top priority. Apparently not. Two factor does not consistently engage. As a result, if ones password is compromised, Redtail, with SSO just gave the keys to the kingdom to all of our client's data that resides in Redtail, as well as other third party programs. I was out of town at a conference and was not comfortable signing into Redtail without two factor. Even the two factor that is" sometimes enabled" is not the most secure form for two factor. The fact that an employee can turn off two factor is another security matter.I believe that I have to discontinue using this CRM and recommend that everyone take a look at your security policy's and see if Redtail's lack of focus on security will be detrimental to your business.