Created a VISIBLE system to allow alerts of upcoming meetings or appointments to appear on whatever screen we may be working on. You currently have a bell red alert system that also allow for an audible alert. I think you have to be in the Redtail system to receive either. My suggestion would allow us to set alert time limits and to have them appear on our screens no matter what we were working on. I have missed several important meetings, calls, webinars, and appts since switching from our old system to Redtail. Please make this a priority.