So my thought process is, that when people want help, or to submit feedback, they would typically look for the first available options right.

Well, when you go to the help screen, the first option besides call someone is the google group which is meant to share ideas.

Wouldn't it then make sense to swap where the two locations are? To have like minded ideas near each other so when the user wants help, theres the spot. And when the user wants new ideas, it's more near the training section.

But hey, just my two cents!