allow us to view and click all family members directly beneath any contact instead of having to create a membership which is NOT visible on client dashboard and without going into the family tree. TOO many clicks. To be able to click on any given family member and NOT only the Spouse. The interaction to all allows us to use the CRM in the manner we need. Alot of clients have family members as health care proxy, etc and we have to search outside of CRM to find that name and then return to CRM search for that proxy and the 2 are not connected. It is making it hard. Need to link all family members easily and visibly just like a spouse.