Ben
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359 votes
The suggestion may be planned, but there is no timeline on this feature being added.
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An error occurred while saving the comment Ben supported this idea ·
In order to get webmail to synchronize with CRM we have to use RT Retriever for desktop to sync to outlook, then use Zimbra Connector for Outlook (ZCO), via MAPI, to sync with webmail/zimbra. Why not cut out the middle man and automatically synchronize the two databases?