Skip to content

Redtail Speak

Welcome to our Redtail Speak feedback forum, where you can add suggestions about how to make our chat app better!

Add ideas of your own on how we can improve Redtail Speak, and browse the ideas of fellow Speak users to vote on requests that will impact your business.
Don’t forget to add comments to other ideas to let us know how your firm might use a feature better!

How can we improve Redtail's Chat App, Speak?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

5 results found

  1. New Redtail Speak resize Team chat section

    I like being able to have several windows always visible on my left monitor screen. I would like the ability to make the list of channels and Direct messages section smaller. If I make the whole window as small as it can go horizontally, the Team Chat section doesn't get smaller like the messages section does, it stays exactly the same size and then it's too small to type or see any messages. Being able to resize it and/or minimize it would be a game changer. (Also, the help chat button is also in the way again and covers the…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Preferences  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Marking Read Messages As "Unread" or "Pinning" Important Messages to Top

    Would be INCREDIBLY helpful if we were able to read messages sent to us, then go back and "Mark it As Unread" or "Pin" it in a fashion where it's easier to delineate between messages you've already replied to or those you still need to act upon. Apple changed their text messages a few years ago to finally allow for messages to be read, then marked as unread to help users know which messages still needed to be replied to. Any change such as what I'm suggesting would make all the difference in the world to the usability of this…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Preferences  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. scheduled message

    It would be very helpful to allow other users in the office to view the scheduled messages. The way it is setup now is individualized - no one else can see the scheduled message and that is not helpful, especially for our office because we have 3 people who schedule appointments and if a client calls up and cancels and appt, then we are not able to see the scheduled message and delete it, which creates confusion for the client. So please, please, create an enhancement which allows all users to view/edit/delete scheduled messages. Thanks!!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Preferences  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Improved message organization for clients

    It would be very beneficial to see all clients who have either accepted or received a Redtail Speak invitation. As of now, only clients with a new notification are shown in Speak. This makes it difficult to see clients who have been invited but have yet to join. As previously stated, sorting messages by newest first like other platforms would make usage so much easier!

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Received  ·  0 comments  ·  Preferences  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Assign yourself a status

    It would be nice to assign yourself a status like away from my desk, out to lunch, do not disturb or maybe even leave an area to write in your own status.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Received  ·  1 comment  ·  Preferences  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
  • Don't see your idea?

Redtail Speak

Categories

Feedback and Knowledge Base

(thinking…)