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  1. 30 votes
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  2. 33 votes
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  3. 81 votes
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  4. 73 votes
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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    This would allow us to Click a phone number in CRM to dial, incoming calls would prompt a search of CRM from caller ID data, schedule activities, and make notes about a call without having to search for a client. This would be very useful for our office and would make it easy to make notes in CRM when anyone takes a client call.

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