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Redtail Imaging

Welcome to our official CRM feedback forum! Do you have an idea? Do you recognize a good idea when you see one? Did you find a bug in our system? Did you receive an error that we should know about? Use the Categories to indicate what kind of post this is (Feature Request, Bug Report)!

We want to hear from you! How can we improve our CRM software to better serve your business?

We know that you have fabulous ideas and would love to hear what you need our document storage products to do in order to help you transition your office to a paperless environment!

Please use this section to let us know how Redtail Imaging should work, look, and feel!

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8 results found

  1. Show number of Images in a Folder/Subfolder

    It would be very helpful to be able to see how many Images are in each Folder/Subfolder indicated by a number in between parentheses on the right hand side of each menu next to the Date Added and Size Fields.

    9 votes
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    1 comment  ·  Files/ Folders  ·  Admin →
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  2. Folder / subfolder overview

    Give an option to see a diagram (overview) of all parent folders/subfolders when creating a template. It would be helpful to be able to see the general overview of the entire file with all folders and subfolders shown on one screen.

    23 votes
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    3 comments  ·  Files/ Folders  ·  Admin →
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  3. Permission Folders

    There should be a Permissions feature available in Redtail Imaging for Folders. For example, a financial advisor that has their own folder with individual client folders within it should have the ability to be the only one with Permission to view their own folder (outside of database owner of course). It shouldn't be setup so that everyone can view each other's client folders, especially given the stepped up focus on cyber security and identity theft. I am really surprised this hasn't been corrected yet. Thank you.

    466 votes
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    35 comments  ·  Files/ Folders  ·  Admin →
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  4. Is there a way to change the color of the client sub-folders in Retail Imaging?

    If a client has multiple folders for each service, color coding for the folders would be helpful for a quick find. We color code services in our office and it would be very helpful if Imaging would allow us to do the same.

    53 votes
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    4 comments  ·  Files/ Folders  ·  Admin →
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  5. Email attachment from imaging

    Please make it easier to attached in a file from Imaging into an outlook email to be sent. please please please :)

    69 votes
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    9 comments  ·  Files/ Folders  ·  Admin →
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  6. Imaging rearrange folders not alphabetical

    Be able to rearrange the folders within imaging besides alphabetizing.

    8 votes
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    0 comments  ·  Files/ Folders  ·  Admin →
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  7. Provide an option to grant client access to a folder or subfolder..

    The feature is mentioned here: http://corporate.redtailtechnology.com/library-views-library-actions-and-statistics-in-imaging/. The feature appears to have never gotten off the ground. If, like with Dropbox, we could provide an email link to the folder, that would help us share documents with CPA's, attorneys, and clients that we work with.

    76 votes
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    7 comments  ·  Files/ Folders  ·  Admin →
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  8. Provide a quick preview of imaged documents.

    in the imaged documents, it would be great if I could see a quick preview of the document as you can do with a split screen view in windows. that way you would not have download the file to view it.

    147 votes
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    4 comments  ·  Files/ Folders  ·  Admin →
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