Skip to content

Redtail Imaging

Welcome to our official CRM feedback forum! Do you have an idea? Do you recognize a good idea when you see one? Did you find a bug in our system? Did you receive an error that we should know about? Use the Categories to indicate what kind of post this is (Feature Request, Bug Report)!

We want to hear from you! How can we improve our CRM software to better serve your business?

We know that you have fabulous ideas and would love to hear what you need our document storage products to do in order to help you transition your office to a paperless environment!

Please use this section to let us know how Redtail Imaging should work, look, and feel!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3 results found

  1. Retriever for imaging - "object reference not set to an instant of an object" should really be changed to something more clear to the user

    Change error message "object reference not set to an instant of an object" to something like "Incorrect Username or password, or account is locked" so it's more clear what the error is indicating so users can troubleshoot more easily.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  2. In redtail imaging have a feature to be able to see the last person(s) you were in - like in redtail.

    In imaging have a feature to see the last person you were in like in tailwag.

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Other  ·  Admin →
  3. correctly report the amount of GB used/remaining under "statistics for all images"

    In reference to "Statistics for all images", your information box on the home page of imaging: you are not correctly reporting how many GB are left or have been used in imaging. It's almost like false advertisement! I purchased extra storage based on the fact that it appeared we had no more storage left, only to find out after NUMEROUS conversations, that what you are reporting is completely inaccurate. This is extremely frustrating. When I called Redtail to get a better understanding at my end, I was getting different answers (or only half answers) from your service team until I…

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Other  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base