Redtail Email
Welcome to our official EMAIL feedback forum! Do you have an idea? Do you recognize a good idea when you see one? Did you find a bug in our system? Did you receive an error that we should know about? Use the Categories to indicate what kind of post this is (Feature Request, Bug Report, Integrations)!
We want to hear from you! How can we improve our CRM software to better serve your business?
Please use this section to let our team know how our Zimbra Webmail program or any other email feature could better serve your business.
7 results found
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I would like to be able to use email templates in Zimbra.
I would like to be able to create email templates like I can do in Broadcast emails. I already use Broadcast emails, but would like that option in ZIMBRA
13 votesMore information is needed internally before a decision can be made. Nothing is needed from Redtail clients at this time. This suggestion is remaining open and can continue to gather votes and comments!
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encrypted email
Zimbra has a "zimlet" that shows up on under preferences in redtail email that would allow redail users to send secure encrypted email when sending sensitive data. While users can check the box, Redtail has not currently enabled this feature. It would be great if they would . Encrypted email: I noted that someone else suggested this and support told then to integrate with a third party system. It would be great so stay in the redtail/zimbra ecosystem and not have to use a 3rd party. Here is an article from zimbra that shows up in redtail email but is…
10 votesMore information is needed internally before a decision can be made. Nothing is needed from Redtail clients at this time. This suggestion is remaining open and can continue to gather votes and comments!
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Email attachments - show the full file name
When attaching a document like a PDF to an email, Redtail abbreviates the file name. Why not show the full file name? We have many files that have similar names with only a slight difference. It makes confirming that you've attached the correct document difficult.
7 votesRedtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps. This suggestion is remaining open and can continue to gather votes and comments!
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It would be nice to have the ability to search contact names in the to/from field
It would be nice to have the ability to search contact names in the to/from field, instead of just searching the body or the to/from address/domain in Zimbra Webmail.
6 votesRedtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps. This suggestion is remaining open and can continue to gather votes and comments!
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I would like to send an email within Redtail CRM and have it saved to my sent folder in Zimbra
Right now I can send an email using Redtail CRM (broadcast email), however there is no track of it in the sent file in Zimbra. Before I migrate my emails over to Zimbra, I would like to see this feature, as I was able to see it with Gmail hosted emails.
6 votesRedtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps. This suggestion is remaining open and can continue to gather votes and comments!
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6 votes
The suggestion may be planned, but there is no timeline on this feature being added. This suggestion is remaining open and can continue to gather votes and comments!
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Search of shared emails in Email Modern View
I have all the employee inboxes shared to me for compliance searches and so that I can view emails if someone is out of the office. In the Classic view, when searching email, it allows me to select a search folder and has those folders separated by each individual's inbox. In the new Modern view, it just gives me an enormous list of email folders without identifying whose inbox it belongs to. Can we get the owner's name somehow associated with the list of folders in the new Modern view search?
3 votes
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