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Redtail CRM

Welcome to our official Redtail CRM feedback forum!

Do you have an idea? Do you recognize a good idea when you see one?
Use the Categories to indicate what part of the CRM your change request refers to, and browse the ideas of fellow CRM users to vote on requests that will impact your business.
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111 results found

  1. Include Phone number of contact on activities report

    On the activities Report It give me the contact but not the phone number I understand that when I am on the computer I can hover over the contact name and get it but I print my reports out and take them with me and then when I have a free minute or two I will make phone calls.

    13 votes
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  2. 14 votes
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    0 comments  ·  Activities  ·  Admin →
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  3. Bulk action to add all selected contacts to one new activity

    It would be nice if we could select multiple contacts from the search screen and add them all to a single activity via bulk actions. Right now the only option under bulk activities is to create one activity per contact, or to create a task and manually add each contact.

    10 votes
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    1 comment  ·  Activities  ·  Admin →
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  4. Uploading contacts into Redtail CRM

    We should be able to upload contacts into the Redtail CRM without having to go thru the helpdesk. This isn't an uncommon activity anymore. Other CRM's allow this to happen.

    22 votes
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    1 comment  ·  Activities  ·  Admin →
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  5. Please add "Non-Qualified" and "Non-Qualified Joint" to the drop down menu, for when tax qual. box is NOT checked.

    The drop down menu is active even when the "tax qualified" box is not checked. It therefore should include options for "Non-Qualified" and "Non-Qualified Joint." We should not have the sole options of using "other," or simply leaving this field blank.

    26 votes
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  6. Addd a QUICK Advisor/Assistant To-Do-List button

    Addd a QUICK Advisor/Assistant To-Do-List button

    15 votes
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    2 comments  ·  Activities  ·  Admin →
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  7. Optimize Tailwag to work with Microsoft Edge Browser

    Hopefully this is already on the Redtail agenda. Whereas Tailwag works in Edge, formatting is lost in activities. For example, hard returns are removed from formatting in activities for one big run-on sentence. Otherwise, many features work much better in Edge than IE or even Chrome. It's generally less buggy.

    4 votes
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  8. Appointment Confirmation Button on Activity Screen

    Can you add a button that would generate an email appointment confirmation with the details in the activity screen?

    46 votes
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    1 comment  ·  Activities  ·  Admin →
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  9. Meeting Agenda's

    More and More advisors are using a "Meeting Agenda" to effectively communicate with clients and prospects. The last CRM program I used had a tab, clearly visible, in all contact records called "Agenda".
    So after any meeting, phone call, or anytime at all I could click on the 'Agenda document" and add any content I wanted to discuss with the client at our next meeting or phone call. Then a week prior to my review meeting with a client, my staff and I would review the agenda, prepare any additional case prep paper work, and type out an official agenda…

    134 votes
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    1 comment  ·  Activities  ·  Admin →
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  10. Assign a Task to a client

    I would love it if you add a new feature to your Tasks. This is the ability
    to assign a Task to a client. Why? Often I give them a to do list, that is,
    things they need to accomplish and when I meet with them later on, I want
    to be able to ask them if they got those things done. How do I remember
    what I ask them to do? If you were to let me assign a Task to a client,
    when I meet with them again i would run a report and quickly see the Task …

    17 votes
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    0 comments  ·  Activities  ·  Admin →
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  11. Option to automatically rollover activity

    It would be helpful to have an option when creating an activity to automatically roll activity over until activity is completed. This would be nice for an activity that we assign to an employee that we want them to see everyday until it's completed. It would be nice in a situation where we assign an activity to an employee and give them a week to do it. It won't fall off the dashboard after a day. And it would also be helpful when I assign a task to myself that I know I probably won't get done today and want…

    1,217 votes
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    47 comments  ·  Activities  ·  Admin →
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