When creating activities please add the option for excluding weekend and holidays when selecting the recurrence timing

Activity templates. I can assign those templates to a user only. We want the ability to assign certain activities to not just a user, but the CSA or Team.

Our compliance uses the email customer request to verify the activity request.

When reviewing the activities pastdue, if you have more than one contact linked to the activity the report does not show a name. Because I print this in pdf format for management, I would like to request that the contact name and possibly even the phone number is included.

Thank you!

I'd like the ability to mark only MY INVOLVEMENT as complete - not the entire task. We have advisors assigning task to multiple staff members and when one user completes the task, it disappears from the rest of the user's dashboard. I'd prefer it to not be officially complete until all users mark it as complete OR create an intermediate option where I can say that MY part is complete and then the last user to mark their portion as complete will complete the task.

Please allow us to delete the Catagory titled Customer Service. Industry wide, we call our clients, "Clients," not Custmers. The Customer Service category is hard wired wtih RT and cant be removed. It just adds another Category that causes confusion and shouldn't be used.

Display two timezones at once vertically on the left side of the calendar.

Remote work, technology improvements, and hybrid work schedules are increasingly bringing in the opportunity to work with clients from around the world and employees from around the world. Showing two time zones along a calendar would be helpful when coordinating and scheduling meetings as collaboration times that work for multiple parties. This could be something that can be toggled on for people who need it and off for people who don't need it.

I would love it if when I set an activity for a 3/4 day period and it shows up every day on my things to do today page rather than just showing up on the first and last day of the activity. I know it would show up on the calendar but I prefer to see it on my things to do today page every day for the duration period as a reminder until I get it completed.

Required fields for template: would be great if we could customize certain templates to enable certain fields to be populated for saving/creating a task. I.E. for Trading template tasks, that we could require the location field to be required (as that is where we input client account numbers). So that a task would have to be populated with certain information to be saved (but only for certain templates)

We'd love it if you could add an option when creating a new task to assign it to a team instead of having to add individuals manually. When we add a new team member we have to go back through hundreds of tasks and manually update them to add the new teammate whereas if we could add a team, they would update automatically when we add a new team member to that team. This would be a HUGE savings of time for our company.

Group All Day Activities by COLOR assigned to them. I have created "Calls" to be yellow, "Email follow up" to be green, "Blue" for financial planning. I like to time block my time and do all emails at one time, all calls at another, etc. would be nice to be able to have all of my all day activities showing up next to the same color vs. scattered randomly

Activities - Show On Main Page Past Due And Today's Activities. I do not only want to see today's activities, I want to also see the past due activities that people have snuck into my activities list that I don't know to check for.

When I assign a task to myself or someone else, it will be on my today screen until the due date. If I don't get to it, and it goes to past due, it goes in the past due section. This would be fine, except every single calendar event goes there too, and it is useless for finding past due tasks. Like any good task list, they should stay on the Today screen until they are actually marked as complete. Unless I'm missing something, which is very possible....

We have an issue where two or more users are in the same activity at times (unaware someone else is in there as well) and because of this, notes that we type in are not saved. Can you show an icon or box or something to show that there is another user in the activity at that time? I know it would be difficult to save both user's notes or show real-time updates without saving, so an icon or notification would be great!

When scheduling a conference call with a client, it would be nice to be able to see a small icon phone receiver next to the scheduled appointment so we can differentiate between a conference call and an in-house meeting with the client. Thanks.

Please add a function to Filter Activities by Category on the activities dashboard. Currently, we can only filter from Calendar view.

Having the activities button say Past due and next 12 months would be wonderful. It would be very helpful to see what the future activities scheduled for a particular client are with the click of a button. The button there works fine, but it's not long enough. If I have something scheduled 6 months out and I wanna know what that is....or even know that it exists frankly, it's hard to get too.

Thank You
Mike Traxler, RT User at Tradepmr