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Redtail Speak

Welcome to our Redtail Speak feedback forum, where you can add suggestions about how to make our chat app better!

Add ideas of your own on how we can improve Redtail Speak, and browse the ideas of fellow Speak users to vote on requests that will impact your business.
Don’t forget to add comments to other ideas to let us know how your firm might use a feature better!

7 results found

  1. speak

    When you send a invite to a contact, automate a workflow so you can keep track of the contacts that have been sent an invite and then update the contact once they accept the invite.

    23 votes
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  2. It would be very useful to be able to message a team of users

    Speak: It would be very useful to be able to message a team of users or multiple users in one chat. Not the feature now of a public channel that is has to be created and one join, but simply be able to message more than one person at a time. We'd love to see it function akin to iMessaging.

    19 votes
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    1 comment  ·  Bulk Actions  ·  Admin →
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  3. While RT "Speak" is useful for public forum discussion, offering collaborative functionality through "Private Team Rooms" would be great.

    While RedTail "Speak" is useful for public forum discussion, offering collaborative functionality through "Private Team Rooms" would be great! Potentially grant an admin the permission to create a team room, and assign appropriate members to a private team as a collaboration tool.

    13 votes
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  4. Use tag groups in Speak

    Use tag groups in Speak. This way you can send a bulk message to a particular tag group and as you add to the tag group, you don't have to also add them in the broadcast message in speak. It's just done automatically as it pulls data from the tag group.

    12 votes
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    Received  ·  1 comment  ·  Bulk Actions  ·  Admin →
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  5. Improved message organization for clients

    It would be very beneficial to see all clients who have either accepted or received a Redtail Speak invitation. As of now, only clients with a new notification are shown in Speak. This makes it difficult to see clients who have been invited but have yet to join. As previously stated, sorting messages by newest first like other platforms would make usage so much easier!

    11 votes
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    Received  ·  0 comments  ·  Preferences  ·  Admin →
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  6. Assign yourself a status

    It would be nice to assign yourself a status like away from my desk, out to lunch, do not disturb or maybe even leave an area to write in your own status.

    9 votes
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  7. international numbers for speak

    Would like to be able to use Speak for clients that are located internationally with International phone numbers. Disappointed that it can not be currently used for these clients.

    3 votes
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    Received  ·  0 comments  ·  Contacts  ·  Admin →
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