Skip to content

Nathan Luman

← Customer Feedback for Redtail Technology

My feedback

1 result found

  1. I need additional Mail Merge Fields

    545 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    80 comments  ·  Redtail CRM » Bulk Actions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Nathan Luman commented  · 

    Haha! Agreed Chuck. Our office has been waiting on them to fix a work order for 2 years. Each time they say they fix it, close the ticket, and we have to call and get them to reopen because it's not fixed at all. Now they're responding with a vague blanket statement of "thank you for your patience, we'll email you as soon as it's fixed." Attention Redtail: Y'all have a really system here. This online suggestion forum is amazing, but it only works if customers feel their needs are being met. This thread, along with my office's 2 year old work order, are proof that needs are not being met, they are being ignored. Thank you for all that you do, but please work on meeting client needs and expectations.

    Nathan Luman supported this idea  · 

Feedback and Knowledge Base

(thinking…)