Please add the ability to turn on "out of office" text to clients.
We are concerned clients might text on a weekend or in the evening and expect a response, so we would like the ability to have a automatic message sent to all incoming texts that we can have a message that to tell the client when they can expect a response.
15
votes
Kelly Mesarich
shared this idea
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Anonymous
commented
There is currently no way for clients in a chat room with one adviser to know when the adviser is out of office unless they call firm or email. I think some form of out of office auto text is needed so clients do not get angry when they text adviser and get no response for a while.