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Ajg

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  1. 26 votes
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    Ajg supported this idea  · 
  2. 344 votes
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  3. 9 votes
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    Ajg commented  · 

    THIS. By default all sections should be collapsed with the ability to expand them. Also the ability to re-order the sections in the "Add Contact" form would save a ton of time. We only use like 3 sections of the new contact form, and the majority of the ones we don't use are right in the middle so I have to scroll down for ages to get to the fields I actually use.

    Custom contact creation templates as well as display templates would be very helpful.

    Ajg supported this idea  · 
  4. 128 votes
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    Ajg commented  · 

    Created by [USER] Trigger OR Created by [USER] condition...

    the way it is now basically requires every individual advisor to purchase their own database which becomes problematic for teams or advisors who occasionally work with other advisors but primarily have their own book of business. Which essentially eliminates the entire concept of having multiple teams on one database as it is now.

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  5. 50 votes
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    Ajg commented  · 

    How is this not a feature from the get go on this product? We just setup a database with RT for the first time and now that we've discovered this is not available we are going to have to evaluate alternative CRM options like WealthBox. The entire goal in making a CRM change was to reduce the amount of clicks and save time for advisors - it is extremely inconvenient to have to manually set a field every single time you create a new contact. I guess the only solution within RT platform would be for each individual advisor to buy their own database, but that creates a multitude of other issues, and obviously multiplies the cost unnecessarily.

    Ajg supported this idea  · 

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