Mike Ramey
My feedback
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Agreed 100%!
The change makes it harder to use the calendar. How could anyone think "X Contacts" and hover to see which Contacts is better than just listing the contacts??
I like that we can click the contact name to open the contact information, but the tradeoff is too great. I want to see more information on the Calendar, not less.
RT uses "X Contacts" when outputting reports to Excel, it would be great to list the contacts rather than the number of contacts there too! It's as if the developers don't use the website or consult the users of the website.
GREAT suggestion, Karen!