Kimberly Harris
My feedback
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30 votes
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
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Kimberly Harris
supported this idea
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292 votes
The suggestion may be planned, but there is no timeline on this feature being added.
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Kimberly Harris
supported this idea
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Kimberly Harris
commented
Yes, we absolutely wish ourselves to be able to customize these fields so that we can use them to complete paperwork.
Also, if you add a non-us citizenship to LaserApp it overwrites it with US Citizen whenever you send any updated client information from RedTail to LaserApp. Even if you have "Resident Alien" or "Non-Resident Alien" under the Know Your Client section it still overwrites it with US Citizen. This needs to be fixed.