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Helene Rude

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  1. 27 votes
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    1 comment  ·  Redtail CRM » Email  ·  Admin →
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    Helene Rude commented  · 

    Hi, I called in about this same topic today. To add some background as to why we're looking for this: we put our COIs into Redtail. Often we're emailing with a COI about a client, but the client isn't on CC or BCC because it's a background discussion. It would be enormously helpful to be able to tag the email that's stored with the COI to the subject client so that when you're looking through the client's history you will see the emails you sent on their behalf.

    Helene Rude supported this idea  · 
  2. 27 votes
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    1 comment  ·  Redtail CRM » Email  ·  Admin →
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    Helene Rude commented  · 

    Hi, I called in about this same topic today. To add some background as to why we're looking for this: we put our COIs into Redtail. Often we're emailing with a COI about a client, but the client isn't on CC or BCC because it's a background discussion. It would be enormously helpful to be able to tag the email that's stored with the COI to the subject client so that when you're looking through the client's history you will see the emails you sent on their behalf.

    Helene Rude supported this idea  · 
  3. 26 votes
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    2 comments  ·  Redtail CRM » Email  ·  Admin →
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    Helene Rude commented  · 

    Hi, I called in about this same topic today. To add some background as to why we're looking for this: we put our COIs into Redtail. Often we're emailing with a COI about a client, but the client isn't on CC or BCC because it's a background discussion. It would be enormously helpful to be able to tag the email that's stored with the COI to the subject client so that when you're looking through the client's history you will see the emails you sent on their behalf.

    This is the second suggestion I've seen for this feature (the other one is from Feb 2020).

    Helene Rude supported this idea  · 
  4. 29 votes
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    1 comment  ·  Redtail CRM » Email  ·  Admin →
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    Helene Rude commented  · 

    Hi, I called in about this same topic today. To add some background as to why we're looking for this: we put our COIs into Redtail. Often we're emailing with a COI about a client, but the client isn't on CC or BCC because it's a background discussion. It would be enormously helpful to be able to tag the email that's stored with the COI to the subject client so that when you're looking through the client's history you will see the emails you sent on their behalf.

    Helene Rude supported this idea  · 

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