Shannon Woolley
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We get a bottleneck in our process when an employee is out of town, etc. It would be great to have the due date for the next step in a workflow based on the completion date of a previous step. So instead of the next step's due date being based on the original target date, it is based on when steps are completed. It makes the workflow more fluid and prevents us from having to go change due dates. For example, Person 1 is behind on phone calls (Step 2 in the workflow), so only when Person 1 has completed the phone call, does the next step (Step 3 of the workflow) get a due date for "sending a follow-up email" of 7 days after the phone call completion, rather than 1 day after phone call completion due to late execution by Person 1.