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349 results found

  1. typing dates

    PLEASE stop forcing us to type dates as dd/MM/yyyy and then click on the same date on the pop up calendar. We should be able to type the date quickly and easily - ddmmyy or ddmm with the year as the default current; as we were able to do so in LeapFrog Legacy.

    13 votes
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    0 comments  ·  Calendar  ·  Admin →
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  2. Ability to set privacy settings to client account values

    We are wanting to set privacy settings to Client Account Values. We We have multiple advisors that share a crm w/ privacy settings for notes and activities just for their team. The date base owner and admin have access to see all the accounts. This works great, except that any user can click on AUM from dashboard and proceed to see client name, account type, and balance. This is would be great to be able to set privacy settings to this as well.

    4 votes
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    0 comments  ·  Accounts  ·  Admin →
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    Reviewed  ·  Redtail Development Team responded

    This suggestion may be planned, but there is no timeline on this feature being added. This suggestion is remaining open and can continue to gather votes and comments!

  3. Activity Report - Linked Contacts - can sort online but doesn't in PDF

    It would be great if the PDF report could print Linked Contacts alphabetically A to Z. I can sort A to Z online in the report section but when I select PDF it scrambles the names up so what I see on my screen does NOT match printed version. So frustrating!!! Also, if there are 2 linked contacts it prints "2 contacts" and not the names.

    12 votes
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    0 comments  ·  Activities  ·  Admin →
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  4. udf report filter improvement

    When I run a report for UDFs sometimes I want to see all values for a certain UDF, not just a specific value. I should be able to leave the bottom to boxes blank if I want.

    30 votes
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    5 comments  ·  Reports, Exports & PDFs  ·  Admin →
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  5. Enable/Disable Birthday Reminder

    You need to add way more automation triggers and activities that an automation can launch. For instance, the ability to be able to add or remove a birthday reminder would be useful. There are loads more that people have suggested, you just need to look.

    48 votes
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    0 comments  ·  Automations  ·  Admin →
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  6. Show All Family and Memberships Relationships on the Same Page so that I can track Multiple Generations

    The Family/household page provides a nice tree of relationships for dependents. However, when the other members become clients it creates a conflict and we must move them to a seperate contact or the head of household for children overrides address contact fields. We then must use Memberships page- which has NO easy view.

    I am asking that all relationships show on the family page regardless of dependent status by having a dependent option on setup. The view would be maintained including parents grandparents kids inlaws etc. But contact data could be dependent on head of household or not dependent based…

    1,345 votes
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    68 comments  ·  Family  ·  Admin →
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  7. Add flag on the Personal Profile Form that indicates which information is marked as Primary and Preferred on the Contact Card

    When the Personal Profile report gets printed, even though you have the option in RedTail to know if a address or phone number is preferred, there is no indication on the report if it is or not. Please provide a way of indicating this. Thanks

    20 votes
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    3 comments  ·  Reports, Exports & PDFs  ·  Admin →
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  8. On the contact search results page make the columns sort-able.

    On the contact search results page make the columns sort-able.

    101 votes
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    13 comments  ·  Search, QuickLists & Tag Groups  ·  Admin →
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  9. Contacts > Accounts > Display Account Title/Name

    Contacts > Accounts > Please add a column to display Account Title/Name so that we know which account is which from the titling!

    41 votes
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    1 comment  ·  Accounts  ·  Admin →
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    Reviewed  ·  Redtail Development Team responded

    This suggestion may be planned, but there is no timeline on this feature being added. This suggestion is remaining open and can continue to gather votes and comments!

  10. Contacts > Accounts > all accts showing as "Other"?

    Please import the Account Type and Acct Name/Title from Orion. When I look up a Contact, it just shows Acct #, Other, and Balance... not very helpful when a client has a bunch of accounts and every other system shows the Title and Type correctly!

    15 votes
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    1 comment  ·  Accounts  ·  Admin →
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    Reviewed  ·  Redtail Development Team responded

    This suggestion may be planned, but there is no timeline on this feature being added. This suggestion is remaining open and can continue to gather votes and comments!

  11. I need additional Mail Merge Fields

    We want to create a custom mail merge template to use in place of the Confidential Personal Profile Form. There are multipe fields that I want to merge into this custom form that are not available in the current mail merge fields and therefore I will have a lot of info to add after the merge is complete.

    542 votes
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    78 comments  ·  Bulk Actions  ·  Admin →
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  12. zapier integration: add "Assignee" field to their templates.

    Zapier is an incredibly powerful tool, but it's missing a significant amount of customization. when adding a new activity/task, we need the ability to manipulate the attendees.

    12 votes
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    0 comments  ·  Integrations  ·  Admin →
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  13. report by role

    Be able to generate a report that shows contacts by there role and also a report that shows those not assigned a role.

    63 votes
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    2 comments  ·  Reports, Exports & PDFs  ·  Admin →
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  14. Add the ability to add Notes to a step without completing it

    At this time, the only way to communicate with EVERYONE associated with a Step is to complete the current Step, add notes in the window that pops up, and have an outcome that recycles back to the current Step. This means that all of the Tasks within the Step that have already been completed are refreshed.

    We should be able to put in Notes on a step that can be shared with everyone without having to redo work all over again (or at least assign work all over again).

    40 votes
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    0 comments  ·  Workflows  ·  Admin →
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  15. keyword search

    I saw that the dropdown of keywords in Advanced Searches was added per another user's request. I think this is great and helpful, but it has limited some other features that I used to use a lot.

    I do miss when we used to be able to type in partial Keywords for searches. We use keywords very heavily and have prefixes that we use to categorize them. If I had the ability again to run searches for Contact Keyword - Keyword - Does Not Contain - RS, for example, I could quickly identify our clients who are not currently set…

    5 votes
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    0 comments  ·  Search, QuickLists & Tag Groups  ·  Admin →
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  16. filter workflow replorts by Step

    I would like to filter the Workflow Report by Step as well as template. Once I chose the template I want to search for, I would like to be able to sort by step so that I can easily find all of a specific workflow that's on a specific step. I can sort by that right now but when you have 10 pages, it only sorts the current page, not the whole of the report.

    Thanks!

    9 votes
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    0 comments  ·  Reports, Exports & PDFs  ·  Admin →
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  17. Add Activity Date colum to Contact Last Activity Report

    When running the "Contact Last Activity Report" it only shows the activity completion date, adding a colum for the actual activity date would helpful, especially if you are late marking activities complete.

    1 vote
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    0 comments  ·  Reports, Exports & PDFs  ·  Admin →
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  18. sorting in reports should display that way in PDFs

    Please allow sorting with the "importance" field for the final pdf version. Currently you can sort for the screen, but the pdf will not keep the order or show that field.

    25 votes
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    3 comments  ·  Reports, Exports & PDFs  ·  Admin →
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  19. Show the Details of the Actions done on the Timeline

    It would be very handy from a DoL documentation process to add a the ability to see who added notes in the timeline detail so that it easy to find should we get audited

    246 votes
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    14 comments  ·  Timeline  ·  Admin →
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  20. Change First Review to Last Review under Client Review

    Instead of "First Review" as the selection under Client Review, would rather have it phrased as "Last Review". The review dates are never going to always be the same day of the designated cycle. Better to change as they are scheduled.

    437 votes
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    27 comments  ·  Client Reviews  ·  Admin →
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