Kay Williams

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  1. 104 votes
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    Kay Williams supported this idea  · 
  6. 380 votes
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    Kay Williams commented  · 

    I would suggest it be in the NOTES section or ACTIVITY (like "category) and we select how much time the task took. Ex: I had a task to call Prudential. I had to call them 2X to get the correct information and was out :45 min on first call and :50 min on the 2nd call. So when we have clients that make us do a bunch of work but don't buy any new products, we would have an option to run a search/report that would show our clients that cause "the most headaches". Haaaa.

  7. 35 votes
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