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Lisa

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  1. 5 votes
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    Lisa shared this idea  · 
  2. 11 votes
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    Lisa commented  · 

    Our work around has been to create duplicate workflows for each advisor, but it's a big pain and a ton of extra work. This solution make so much more sense!

    Lisa supported this idea  · 
  3. 37 votes
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    Lisa supported this idea  · 
  4. 34 votes
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    Lisa supported this idea  · 
  5. 51 votes
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    Lisa supported this idea  · 
  6. 62 votes
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  7. 32 votes
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    Lisa commented  · 

    YES!!!! The last update removed the ability to choose the day of the week for annual recurring events. Now we have things showing up on weekends. Having the ability to skip holidays and weekends would solve this issue. Since there is similar functionality on workflow tasks, it seems like this should be a no-brainer!

  8. 9 votes
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  9. 329 votes
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    Lisa commented  · 

    We type all of our appointment notes into the activity description before completing. I can't tell you how many times I have been in the middle of that process and get interrupted with a call or question and end up leaving that screen without saving first.

    PLEASE either add a Saved as Draft option, an Auto Save feature, or at least a notification pop-up that asks if you want to leave without saving!!!

    Lisa supported this idea  · 
  10. 54 votes
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    3 comments  ·  Redtail CRM » Notes  ·  Admin →
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    Lisa supported this idea  · 
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    Lisa commented  · 

    An enhancement that would at least offer a "do you want to save changes" prompt would be EXTREMELY helpful! I can't tell you how many times I have been entering appointment notes and something else comes up. Even though I intent to open a in a new window, habit just has me typing a name in the search box and hitting enter - then it's too late! Some type of prompt to "Save Changes" would be a game changer!!

  11. 107 votes
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    Lisa supported this idea  · 
  12. 364 votes
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    Lisa commented  · 

    I am a newer user, and am not familiar with the previous version, but we struggle with this issue as well.

    It would be great to see due dates populate based on the completion date of the previous step. I have missed several workflow tasks because they never showed up on my "Today" screen because it didn't get to my step until after the assigned due date.

    Another help would be to have the option to see Past Due task filtering on "Workflows Due Today"

    Lisa supported this idea  · 
  13. 167 votes
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    Lisa supported this idea  · 
  14. 76 votes
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    Lisa supported this idea  · 
  15. 315 votes
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    Lisa commented  · 

    Totally agree! I am a former Salesforce user, and we created a Custom Field for "Review Month" and it was a picklist with all the months.

    Even better would be to tie this to a Client Review workflow, that would create a task for my admin to call the client to schedule a review appointment

    Lisa supported this idea  · 
  16. 37 votes
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    Lisa supported this idea  · 
  17. 564 votes
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  18. 66 votes
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  19. 756 votes
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  20. 345 votes
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    Lisa supported this idea  · 
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    Lisa commented  · 

    We cover several office locations. A "Preferred Location" would be great!

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