phonetic field for names
There should be a phonetic pronunciation field for client names, one for each first, middle, and last name, so new client service workers don't butcher saying a clients name.
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!
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Alie J commented
It would be nice if it showed up at the top like Nicknames do, so it is always visible when navigating their contact record while on the phone, for example.
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Liz commented
In another similar thread, someone suggested a speaker button that you press to hear the pronunciation of a persons name. I like this idea equally well. We work with someone's money - its intimate. If you don't pronounce their name correctly, it starts to ease in discomfort.
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Shane DeLorme commented
I would specifically like this feature in the "Basic Info" area so its right in your face and you can't miss it.
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Mountain Financial commented
Why was this declined?
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Anonymous commented
It is important for us to pronounce clients names correctly.
It would be nice to have a visiable spot with a phonetic "key" on the main contact page for us to reference. -
Kathy commented
I would love that! it's hard to remember thousands of client's phonetic names. Currently I'm putting that info. under "important info.", but I would love it in the "basic info." area.