Read-receipt tracking for broadcast emails
Add read-receipt tracking for broadcast emails so that you can track whether recipients actually read the email
Leslie
shared this idea
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!
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Jet
commented
Has there been any further thoughts/updates on this?
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Megan cover
commented
I think this is a very important topic for compliance reasons. It is so much easier to send bulk emails to our clients through Redtail, but we need to track if the emails were opened.
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Kameron Douglas
commented
A previous CRM I was using allowed you to monitor your sent email addresses to see if your message was "unopened," "read," or "replied," so you knew exactly when clients opened your messages. If you included any links in the email, it also allowed you to see when/if the client or prospect clicked on the link.