The "Comment" option at the bottom of an old note is great for this but it doesn't stand out very well. Maybe Redtail could make it more not
Making "Comment" on an existing note more visible
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!
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Michelle Alsbury commented
I agree with anonymous! OR.....as of now, when someone has added comments, besides the number of comments that have been made (IE:(1) or (2) or whatever) showing up. Could you at least make the word 'Comments' a different color than the rest of the wording at the bottom of the Note section. I would think it would help when searching through the notes, that the different color will stand out and catch the eye.
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Anonymous commented
Yes the comments are normally one line
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Anonymous commented
Please put back the ability to see the comment attached to a note - without having to go into the comment
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Nancy Friese, Assistant commented
I need to be able to view the Comments under the Note without having to click on 'Comment (1)' under the Note. The comment is usually a correction to the Note and if it is not visible for yourself or others to see, you do not have accurate Notes.
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Rick McCallister commented
I was told the comment fields don't display because of speed of loading. Perhaps, but people use this in different ways. I want those comments to be open so I can see them, otherwise is it very easy to miss them. At least give the user an option as to whether comments should be automatically expended or not.
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Anonymous commented
Have comment section show automatically instead of having to expand it. It makes zero sense why you changed this. Or give us the option to customize the note section if others like having to go through the extra step of expanding the comment section.
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Anonymous commented
It would be super great to have the comments just automatically show in the notes like they did before (not collapsed) because they are always as important to the note and or important add ons should you accidently complete a note and need to add important information.
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Anonymous commented
It would be super great to have the comments just automatically show in the notes like they did before (not collapsed) because they are always as important to the note and or important add ons should you accidently complete a note and need to add important information.
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Anonymous commented
Our office relies heavily on the Comments added below the original note. Please, bring it back, i don't understand why it is hidden now - which makes no sense to use it now.
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Katie Young commented
Our office relies heavily on the Comments added below the original note, but I understand that it may be clutter for some other people which is why Comments no longer show in Tailwag 2.0. Would it be possible to add a preference per login to "Show all Comments" or "Hide all Comments" within the Notes section so that those of us who use them consistently don't have to click on each note to read the comments? That would be extremely helpful!