Uncomplete Workflow tasks
PLEASE allow us to uncomplete workflow tasks! I see many people have requested this and they have all been shot down with the explanation that we need to be using Outcomes. I do use Outcomes for some of my Workflows but I'd prefer not to add them where they are not needed (ie: there is only 1 Outcome - complete the step) just so that we don't accidentally complete a step. If activities can be Uncompleted, why can't Tasks?
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps. This suggestion is remaining open and can continue to gather votes and comments!
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Casey commented
We really need the ability to uncomplete the step in workflows. I accidentally completed one and it is such a pain bc there are so many task and am I am training to train my team!
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Anonymous commented
This desperately needed; everyone makes mistakes!! if I accidentally choose the wrong outcome I can't "erase"
this is a nightmare -
Nancy Buck commented
If I'm understanding you right, I believe that feature is already there. All you have to do is click on "un-complete" on the right hand side within the workflow.