The integration with Outlook gets worse not better. Retriever is not getting support and the cloud integration does not work well.
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps.
This suggestion is remaining open and can continue to gather votes and comments!
I agree, the Cloud Retriever syncing calendar/activities to a separate Outlook calendar rather than to the primary Outlook calendar is a huge step backwards. I'm trying to not have to keep up with 2 calendars by adding sync, but now I have to keep up with 3 calendars??