Client review dates should NOT auto change
This is, literally, the MOST IMPORTANT thing that advisors need to stay on top of for compliance purposes. In our firm, MOST reviews do not necessarily happen exactly on time. There are all sorts of reasons for this. The "next review date" should NOT CHANGE AUTOMATICALLY.
This should cycle on an annual (or quarterly, whatever is decided basis) based on a MANUALLY entered "most recent review" date. Then, I should be able to run a report so that I easily know which reviews are overdue.
This is absolutely CRITICAL. C-R-I-T-I-C-A-L.
There are so many ways to go about it - maybe the simplest is in settings "review dates cycle automatically based on the first review date"
vs
"most recent review dates must be manually entered in order for next review date to be calculated"
I cannot possibly understate the importance of this.
jennybrown
shared this idea
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Jamie Hornback
commented
Agreed, the Client Review Reminder section of Know your client is really useless. We have been using RT since 2017 and use UDF instead to take this piece of the advisors practice. It all being generated off entering the First Review Date.....not how many offices work. We have a last review date, next review date. In a perfect world it would be great to say 3 months from on the exact date, but that rarely if ever happens.
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Anonymous
commented
Please update this feature asap. This is critical as mentioned in OP.
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Jesse
commented
It would be GREAT if the client review reminder was a triggering event for a automation that created an activity for the client.