workflow/Task (Option to hide completed tasks)
It would be really great if we had the option to HIDE tasks that are already completed under a workflow for a specific contact. I have workflows that have over 20 plus tasks and many of them are complete. It would be helpful to have a button to hide the complete ones so you can see which ones are still outstanding that need to be worked on under that workflow. Gets a little busy on the eyes with that many tasks clogging up the screen.
Redtail’s Product Owner has read the suggestion and there is some internal discussion needed in order to determine next steps. This suggestion is remaining open and can continue to gather votes and comments!
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Alex commented
While using workflows for multiple contacts that have due dates on the same days, the task level view can be overwhelming. It would be great to be able to toggle views between the task level and step level, and because task level is the only available view at this time, it would be great to have completed tasks removed from the all day events area.