All dates in Redtail should be in date format not "last Tuesday" or "one day ago"
This should be standard for notes and reminders and activities and workflows - wherever there is a date it should be in a standard date format. Using "Wednesday" to indicate next Wednesday is confusing and frustrating. It would be so much simpler to have date 1/13/2021. It never has to be updated once it gets beyond your time frame of "three Tuesdays ago" or whatever it is.
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Samantha commented
I have trouble identifying at a glance what "Last Thursday" indicates in our CRM. Please provide an option to include "MM/DD/YYY" to identify dates for Notes and Activities.
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Tommy commented
...or make it either format an option within Settings.
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Marcus commented
I feel like it was very random and unhelpful to go with that formatting. I also dislike that notes do not have time stamps but comments on a note do.