E-mail notifications for comments on existing notes
Is it possible for Redtail to include e-mail notifications on comments to existing notes. Currently we receive e-mail notifications when a note has been posted on our clients profile, but follow up comments to those notes are not an option for notifications. This is needed since we are constantly updating our clients notes via the comments box and those don't notify. thanks
The suggestion may be planned, but there is no timeline on this feature being added.
This suggestion is remaining open and can continue to gather votes and comments!
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John G commented
I would like to see an automatic notification feature added to note comments. When you add a comment to an existing note, I would like a notification to be sent to the original author of the note to let them know that someone else has added a comment to their note. I would also like the note with comment to be added to the today's overview screen so that the comment is visible and not missed.
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John G commented
If a comment is added to a note, it should then appear in the Notes section of the Today's overview screen. comments should be treated as important as the original note.
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Anonymous commented
This is a GREAT idea!!!!
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Ceree commented
Be able to notify attendees or original person who wrote note when a comment is added to that note
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Anonymous commented
When a user comments on another users note it would be very helpful to receive an alert
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Ron Joyce commented
It would be very helpful to add an indicator to the note summary that tells me if comments are there. Even a simple number showing that there are 4 comments for instance.
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Robinson Crawford commented
Would like to have the person who posts the note get an email when I make a comment on their note. It seems like this would be a super basic feature and it would be great for team workflow (especially for places with remote workers/multiple offices)
Thanks guys
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Austin Brown commented
You should get a notification if someone comments on one of your notes.... Almost like Facebook
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Lilian commented
I agree. I would also like to be able to Edit a note, because sometimes there are typo's or corrections that need to be made.
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Chris commented
When adding a comment to a older note, It would be helpful if the note would appear in recently added notes as an updated note. This way I would be able to see the note without opening the contact record.
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Heather commented
when you are entering a comment on an existing note it would be nice to notify a user or users
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Anonymous commented
When making comments on a note there adding a notify feature like what is available for the original note would be helpful. Typically the person entering the note doesn't look at it again unless looking for something. A person notified in the note may want to comment and then notify the original (or other users) writer of the note.
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Anonymous commented
The new comments section on notes is very helpful! But would be even more helpful if users could receive notification when others comment on their posted Note.
This way a conversation can be recorded and tasks / information can be tracked between users.
Would be very helpful!!!