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Dave

← Customer Feedback for Redtail Technology

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13 results found

  1. need all fields available to select from for custom reporting

    901 votes
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    83 comments  ·  Redtail CRM » Custom Exports  ·  Admin →
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    Dave commented  · 

    The account reporting is particularly weak and needs improvement

  2. Include Trusts in the Family Portfolio Value

    248 votes
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    24 comments  ·  Redtail CRM » Family  ·  Admin →
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    Dave supported this idea  · 

  3. I need to see clients trust accounts on their Contact page.

    78 votes
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    3 comments  ·  Redtail CRM » Accounts  ·  Admin →
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    Dave commented  · 

    I would want to make a connection between contact and trust like the family connection.... assuming then we could use the Show/Hide Family Accounts toggle to see the Trust accounts while viewing a contact's accounts (in the same way we can see family accounts).

  4. Expand Automation Options

    147 votes
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    7 comments  ·  Redtail CRM » Automations  ·  Admin →
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    Dave commented  · 

    I could really use automation trigger = account status change. I have a number of tasks that need to be done when an account closes.

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    Dave commented  · 

    I'll second the contact keyword trigger request.

    Dave supported this idea  · 

  5. RMD Value & Information section

    1,915 votes
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    94 comments  ·  Redtail CRM » Accounts  ·  Admin →
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    Dave commented  · 

    For the purposes of an RMD report, the client's age should not be calculated from birth through TODAY. For RMD, the only thing that matters is the age on 12/31/xx. I'm not interested in how the old client is today, but only how old will they be on 12/31 of the current year.
    I agree with others who have asked for the age to be displayed as XX.XX. "And about 3 months" is silly and a waste of space.

    Dave supported this idea  · 

  6. UDFs should be able to be used in the advanced search feature.

    406 votes
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    19 comments  ·  Redtail CRM » Search, QuickLists & Tag Groups  ·  Admin →
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    Dave supported this idea  · 

  7. Workflow automation to create Activities

    314 votes
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    8 comments  ·  Redtail CRM » Automations  ·  Admin →
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    Dave commented  · 

    Yes! We desperately need automations that DO things, instead of just remind us of all the things we need to do.
    I like the idea in #3 (one workflow be able to trigger a new workflow).... but maybe as an automation? The trigger is a completed workflow, and the action is link a workflow template ... at a configurable later date. I don't need to have next year's annual workflow active until next year.

    Dave supported this idea  · 

  8. Add a 'Contact Category Change' Trigger Event for Automations

    194 votes
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    19 comments  ·  Redtail CRM » Automations  ·  Admin →
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    Dave supported this idea  · 

  9. Notes as a trigger for automations

    40 votes
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    1 comment  ·  Redtail CRM » Automations  ·  Admin →
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    Dave commented  · 

    Hi--
    I'm happy to find this request logged.. I was just about to do so myself.
    I would extend the request to "notes or activities" of a certain category, and also extend the request to "note/activity completed" as well as added.

    Dave supported this idea  · 

  10. Offer a check box or option for "Per Stirpes" in the beneficiary box under the accounts.

    51 votes
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    3 comments  ·  Redtail CRM » Accounts  ·  Admin →
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    Dave supported this idea  · 

  11. Accounts should show the Title: Eg. John Paul and Sue Johns Joint TOD

    239 votes
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    22 comments  ·  Redtail CRM » Accounts  ·  Admin →
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    Dave supported this idea  · 

  12. Contacts > Accounts > all accts showing as "Other"?

    15 votes
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    1 comment  ·  Redtail CRM » Accounts  ·  Admin →
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    Reviewed  ·  Redtail Development Team responded

    This suggestion may be planned, but there is no timeline on this feature being added. This suggestion is remaining open and can continue to gather votes and comments!

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    Dave commented  · 

    Yes, yes, yes! Data quality is so very important -- why not programatically do this mapping ONCE so that every user does not have the responsibility of manually updating each and every account fed from Orion?

    Dave supported this idea  · 

  13. Contacts > Accounts > Display Account Title/Name

    35 votes
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    1 comment  ·  Redtail CRM » Accounts  ·  Admin →
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    Reviewed  ·  Redtail Development Team responded

    This suggestion may be planned, but there is no timeline on this feature being added. This suggestion is remaining open and can continue to gather votes and comments!

    Dave supported this idea  · 

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