Automation Workflow from Keyword
Start an automation workflow from specific keywords inputted into a client's profile.
The suggestion may be planned, but there is no timeline on this feature being added.
This suggestion is remaining open and can continue to gather votes and comments!
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Jovanna commented
This was reviewed over 4 years ago and no progress!
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Yvette commented
Yes, having a workflow or activity or email triggered from a keyword being added or removed would be a great help.
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Jessica Taylor commented
This would be helpful when changing a prospect client to active and automatically creating a task to send annual letter and Christmas card (both keywords).
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Tom M. commented
I would also like additional automation triggers. We do a lot of group benefits (401k, group medical, ancillary benefits), and are starting to add workflows for specific employer clients so the proper steps are taken for their specific group. I wanted to set one up to trigger when a new contact has a specific employer. I might start using Source for this instead, and use that as the trigger.
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Anonymous commented
I would like to see Triggers setup for when a client is added to a specific tag group or assigned a specific keyword