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  1. 21 votes
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    Yvette supported this idea  · 
  2. 409 votes
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    Yvette supported this idea  · 
  3. 65 votes
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    Yvette commented  · 

    Yes, having a workflow or activity or email triggered from a keyword being added or removed would be a great help.

    Yvette supported this idea  · 
  4. 17 votes
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    Yvette commented  · 

    Yes, please add a change in Contact Category to be a trigger event.

    Yvette supported this idea  · 
  5. 20 votes
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    Yvette shared this idea  · 
  6. 262 votes
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    Yvette supported this idea  · 
  7. 107 votes
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  8. 56 votes
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  9. 30 votes
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    Yvette supported this idea  · 
  10. 333 votes
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    Yvette commented  · 

    Yes, this an obvious functionality that is needed, especially since you cannot schedule workflows. Attaching a workflow to an activity allows workflows to be started at the right time. Linking a link to START a workflow is good, no need to automatically start the workflow, but an activity to remind a user to start the workflow and which one is good.

    Yvette supported this idea  · 
  11. 364 votes
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  12. 33 votes
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    Yvette supported this idea  · 
  13. 529 votes
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  14. 225 votes
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    Yvette supported this idea  · 
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    Yvette commented  · 

    Would like to assign custom roles for firms to adapt redtail into their structure. For example Paraplanner may be in charge of scheduling workflow steps while an associate advisor would be the ones assigned to run meetings and so forth. Also this could include outside roles like billing roles for certain clients with special circumstances, etc.

    Summary - Ability to create custom roles to add to the default Associate Advisor, Advisor, and CSA roles.

  15. 155 votes
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    Yvette commented  · 

    This is also needed for when I have repeated meetings I want to make sure the whole team is included in. Instead of adding it manually to each activity when we get new team members, it should be dynamically updated.

    Yvette supported this idea  · 

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