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Redtail CRM

Welcome to our official Redtail CRM feedback forum!

Do you have an idea? Do you recognize a good idea when you see one?
Use the Categories to indicate what part of the CRM your change request refers to, and browse the ideas of fellow CRM users to vote on requests that will impact your business.
Don’t forget to add comments to other ideas to let us know how your firm might use a feature better!

For help with or questions about features and functionality in Redtail CRM, you can contact our support team at support@redtailtechnology.com or check out our HelpDesk articles on getting started.

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222 results found

  1. bubble stays open too long on calendar when hover over subject

    The white bubble stays open too long when hover over the subject on the calendar after you move your mouse cursor from it. It goes away quickly if you hover over the contact name or the linked attendees. It should only remain open if you leave your mouse cursor on it.

    26 votes
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    1 comment  ·  Calendar  ·  Admin →
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  2. Calendar Sync

    The fact that we cannot truly sync google calendar to redtail calendar is a big problem, rendering automation templates essentially worthless to initiate workflows. This could easily be fixed and should be a top priority, as it eliminates hours of work per week spent in manually assigning workflows.

    16 votes
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    1 comment  ·  Calendar  ·  Admin →
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  3. Please improve the Ical feature so Redtail calendar can work with ical.

    Please work on making Redtail calendar more compatible with Ical.

    4 votes
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  4. Color code or allow hiding of completed workflow tasks.

    Color code or allow hiding of completed workflow tasks so I can tell, with a glance, which workflow tasks need my attention.

    15 votes
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  5. Full Integration with Schedule Once

    Integrate ScheduleOnce with Redtail calendar.

    29 votes
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    2 comments  ·  Calendar  ·  Admin →
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  6. information bubble on calendar

    When hovering over an activity on the Calendar, the information bubble remains open for too long.

    7 votes
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  7. Calendly Integration

    I keep getting questions about having the Calendly function or other scheduling tool integrating with Redtail. Is this something Redtail is looking into?

    43 votes
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  8. calendar

    Add a feature to hover over the event on the calendar to then "Save & Complete", "Delete", etc. so you don't have to click into the event to do that.

    24 votes
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  9. calendar

    Suggestion- add a search feature into the calendar itself.

    20 votes
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  10. Send invite to contact when scheduling an appointment

    Most programs today allow you to send in invite to the contact you have schedule some type of appointment with to add it to their calendar and accept or decline it. Why doesn't Redtail do this?

    32 votes
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    2 comments  ·  Calendar  ·  Admin →
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  11. Add 2 contacts to calendar event

    It would be great to be able to add multiple contacts to a calendar event when you're creating it in the calendar.

    I know you can add another after the fact, but that takes longer.

    40 votes
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  12. Provide a link to client to schedule a meeting during a block of time on calendar

    Allows us to create a link to send out to multiple clients allowing them to choose a time slot during a specific period of time to schedule a meeting. Once selected that time slot would disappear from the options to the other clients.

    40 votes
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    1 comment  ·  Calendar  ·  Admin →
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  13. Calendly Integration

    Calendly Integration is needed more than ever with Coronavirus and clients and prospects not being able to come into the office. This should be a top priority.

    74 votes
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    2 comments  ·  Calendar  ·  Admin →
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  14. it would be nice to actually view the different user's Calendar colors

    when we choose our own individual Calendar colors, we use that to individualize because we compare our Calendar colors with another co-worker. So when we look at both Calendars, we need to see the 2 different colors, not have them look the same because that is our "view" from the color we chose for that activity

    14 votes
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    0 comments  ·  Calendar  ·  Admin →
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  15. Outlook integration

    The integration with Outlook gets worse not better. Retriever is not getting support and the cloud integration does not work well.

    75 votes
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    1 comment  ·  Calendar  ·  Admin →
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  16. Redtail Scheduling

    Just like you guys have Redtail imaging it would be nice to have Redtail scheduling! An integration where clients can go to our websites, or we can send links out via email to schedule appointments. Either a phone call or in office appointment. Client can see set times and dates available and they pick what they want. They can even leave a note about what they want to talk about in their appointment. System would send out a reminder email to the client the day before. Client could also cancel from the reminder email with a reason. It would be…

    55 votes
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    1 comment  ·  Calendar  ·  Admin →
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  17. It would be very helpful if Red Tail had an automatic refresh.

    I work with a client appointment calendar and unless I remember to refresh the calendar, I won't see cancellations or changes to our daily appointment schedule.

    23 votes
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    1 comment  ·  Calendar  ·  Admin →
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  18. Retriever for tailwag working with Mac computers

    It would be nice to sync my Outlook calendar on my MAC with my redtail calendar.

    13 votes
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  19. Calendly Integration

    Integrate directly with Calendly or have an online scheduler for appointments.

    207 votes
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    11 comments  ·  Calendar  ·  Admin →
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  20. Outlook and RedTail Calendar Integration

    I would like meetings I create in Outlook to also automatically create a meeting in my RedTail calendar.

    68 votes
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