Client Review should read 'Last Review' and should be 'Overdue' if not completed on time
know your client, client review tab should read "last review" and if the next review is not completed on time, it should read "overdue"
The suggestion may be planned, but there is no timeline on this feature being added.
This suggestion is remaining open and can continue to gather votes and comments!
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Robin Benjamin
commented
It would be great if you could put a dynamic Review button in the client appointment booking page to denote whether this appointment should be the Last Review Date. Then if there is a field that says Target Date of Next Review you could enter the date specifically or choose 3, 6 or 12 months so it would remind you to reach out to schedule.
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Tamra Burling
commented
This would be amazing! So efficient to have automation for the review process when it is due based on the review date.
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Hannah Vickery commented
Any Update on this??? ridiculous that it's been a request since 2015 and no update.
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Jesse
commented
It would be outstanding for the client review reminder to be a triggering event for automations. Currently when the client review date passes it automatically updates for the next year, which does not help advisors when running reports.
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Charles Tiblier
commented
Are there any updates on adding this feature?
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Jordan commented
This is the main reason we don't use the "next review date" feature - if the client gets off the "first review" schedule, which almost all do over time, the next review date becomes useless.
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Chuck Vercellone
commented
as of 10-15-2022 there are 1208 votes on this issue yet no movement! Why do we bother to provide feedback if they aren't going to listen?
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Operations Manager commented
This idea was suggested in 2013 and as of 2019 not implemented and as of 2022 still not implemented. Again another huge fail for compliance. Technically the Client Review Report doesn't show reviews in the past and I have had a ticket open on that for at least 8 months. It's unbelievable how long it takes to get issues related to compliance resolved. I'm feeling less confident in using Redtail as they bill themselves as compliance focused. It has been 9 years since this was suggested and still not implemented, I'm shocked.
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TJ Bryson commented
Are there any updates on adding this feature?
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Michelle Moericke
commented
This feature would be very helpful to have the initial starting point and then be able to adjust from there / Please consider
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Michelle Moericke
commented
It is nice to have the initial history and then update as necessary from there
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Bernadette Pesce
commented
This is important. For a lot of our long-term clients, the first review date is significantly different from the current review dates for the past couple of years.
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Jason H
commented
It's mind-boggling that this isn't already a feature.
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Chuck Vercellone
commented
I am amazed that with Reg BI, Covid, and the myriad of federal regs that appear annually, improving the Client Review section would garner a higher level of urgency at Redtail. This category (as has the similar others) been on the list for some 5-10 years and the last notice posted from technology is 9-12 months ago. As we need to operate as fiduciaries (and the brokerage community is moving closer to that standard), we need better record keeping and processes to maintain our client relationships (and to provide CYA)!
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Ryan
commented
So many requests with hundreds of votes calling for improvement on the Client Review system. Please consider.
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Ryan
commented
Please consider, lots of votes here on this one and there are almost 300 votes on another request that is basically asking for the same thing. Currently I'm using an excel sheet to track which is very time consuming. Meetings with clients is the primary job of an advisor and we need to be efficient in this area. Please help.
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Bill
commented
WE DESPERATELY NEED THIS. IT WOULD BE SO EASY TO ADD CLIENT REVIEW TO TRIGGERS. It would make your software REMARKABLY BETTER.
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Anonymous
commented
Please add a last review date section and allow us the ability to select specific months for reviews versus being force to sequence "every 6 months, etc,". We've had to spreadsheet our client review tracking process. With the recent updates, if I have a client set to meet every March and August and I meet with them in April instead of March, there is not way to document that in the client review section without disrupting the whole sequence. In the past, I've just used the first review date field to document last review date but that doesn't work now. Please help. Thanks!
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Anonymous
commented
This would make it so much easier on the assistants to do their job more accurately.
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Jeff Jachura
commented
THIS IS COMMON PRACTICE FOR ADVISORS!!! CLEARLY ITS AN ISSUE. FIX IT!!!!!!!!!!!!!!!!!