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Redtail CRM

Welcome to our official Redtail CRM feedback forum!

Do you have an idea? Do you recognize a good idea when you see one?
Use the Categories to indicate what part of the CRM your change request refers to, and browse the ideas of fellow CRM users to vote on requests that will impact your business.
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2075 results found

  1. I would like to be able to add UDFs all at once rather than one by one or have them preloaded.

    I would like to be able to add UDFs all at once rather than one by one or have them preloaded.

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  2. SharePoint Integration

    Have Microsoft's SharePoint be an option to easy link date

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  3. Show Renewal Dates from Accounts in Calendar

    I’d like to strongly advocate for the ability to display the date inputted into the “Renewal Date” field from each Account in the calendar. This is not just a helpful feature — it’s a critical one for financial planning professionals to keep track on renewal dates for their clients' policies.

    To be specific: we’re asking for the dates entered into the “Renewal Date” defined field from each Account (that has this section filled out) to be made available as an optional calendar addition, allowing us to know when these vital dates are approaching, similar to how client birthdays can currently…

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  4. Financials - Strategic Allocation

    It would be great if we could create our own to match our companies risk tolerance scores

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  5. primary email

    When filling out the template to upload prospects en mass there should be a field to designate which email you would like marked as primary. Currently, we have to manually go through thousands of contacts after an upload and mark the primary emails. Systems like FMG suite only send to the primary email on a contact so it is important the correct email is selected.

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  6. Today column is now gray

    The Today column is now gray, it would be nice to be able to change the color. I use gray for something else so it blends in. Thank you!

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  7. The Today column

    The Today column is now gray, it would be nice to be able to change the color. I use gray for something else so it blends in. Thank you!

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  8. Option to remove activity note consolidation

    On the main client screen, completed activity notes all condense and have to be clicked to open to review. Please make this a preference so it can be turned off. This causes a ton of re-work in having to open each one to review recent closed activities.

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  9. Hide/Unhide Users

    We use a virtual assistant who has external access to our RT database. She has also added backup virtual assistants within her company to our account, who are external users for when she is out of the office. It would be great if there was a way to hide/unhide users without deactivating them, so they don't clutter up our usual users as we schedule activities and meetings.

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  10. Assistive Access for Iphone Capability

    Assistive Access is a mode for people who need assistance navigating the Iphone. You can add apps to the 'updated' view when this mode is enabled but Redtail CRM is not one of them. Speak is enabled to be added, but not the main app.

    Is there a way to enable that to be added to the assistive access screen? No redesign or anything necessary, just the ability to add redtail to the Assistive Access Mode in Iphone would be incredibly useful for us! Thanks.

    1 vote
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    0 comments  ·  Mobile App  ·  Admin →
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  11. Recently Added Notes - Filter Memory

    Preferences don't stick. Kala indicates dev. is working on this.

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  12. Default view in Calendar

    I use the Month view. I would like the screen to default to the week which includes the current date.

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  13. automated call assignment

    I used to use Goldmine CRM. They would allow you to take a number of contacts, 100, 300, 500, etc and assign those contacts to disbursed over into your calendar a quarter. You would look at your calendar and see that you had 7 calls to make that day, as an example. It was a great way to make calls to all of your contacts in a given timeframe. A quarter would give you 60 work days. I have 700 prospects to call in those 60 days. Goldmine showed me 11 contacts on my calendar that i "had" to call.…

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  14. Hide circles with initials of attendees

    I would love to be able to hide the small circles that show the initials of the attendees on my "All day" tasks which is making my task list considerably longer.

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  15. birthday

    We have multiple clients with the same name, when their birthdays come up on the calendar they all look the same. We would like the age to be in parenthesis next to their name on the calendar like it is on the today page. We would also like the ability to add a note that shows on the birthday reminder on the calendar so we can differentiate clients with the same names.

    1 vote
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