Redtail CRM
Welcome to our official Redtail CRM feedback forum!
Do you have an idea? Do you recognize a good idea when you see one?
Use the Categories to indicate what part of the CRM your change request refers to, and browse the ideas of fellow CRM users to vote on requests that will impact your business.
Don’t forget to add comments to other ideas to let us know how your firm might use a feature better!
For help with or questions about features and functionality in Redtail CRM, you can contact our support team at support@redtailtechnology.com or check out our HelpDesk articles on getting started.
1673 results found
-
Measure time consumed in every task per client, by adding a clock to workflows.
Measure time consumed in every task per client, by adding a clock to workflows.
1 vote -
Contact accessibility
When I'm prospecting or keeping up with clients, I would love if I could populate a list of all my contacts and sort on one page the last time I actually spoke to the person and the notes of our conversation. Instead of clicking into each individual name, then clicking the notes tab and sorting through that. It would make it a lot more efficient if I could have it all on one page to scroll through and keep organized.
1 vote -
Mobile app - add accounts to menu at bottom of Contact
Getting to a client accounts is a primary reason to use the mobile app. I believe having “accounts” as a standalone button for easy access would be great. This would avoid having to click on the 3 buttons at the bottom right of the app to get the drawdown menu to then select “accounts”
1 vote -
Workflow steps that can be completed out of sequential order
Having the ability to create workflow templates where steps can be completed out of sequential order without needed to use the current outcome feature in RT. You would still create a workflow template in a sequential order, but you wouldn't need to wait until the prior step is completed to complete the next one.
1 vote -
Microsoft Suite Sync
I did the sync for myself before rolling it out to the rest of the agency. A couple suggestions I have: (1) everyone in the company should be able to see all emails to a contact, not just the person that sent the email; and (2) the name of the contact should be synced to Outlook with the scheduled appointment. Thanks!
1 vote -
Allow data base owners to grant access to reports.
The fact that only data base owners have access to reports forces CEOs to do CCOs' job. RedTail Speak is great. The fact that I have to have my CEO access the report, download it and send it to me is inefficient. I would think allowing data base owners to designate viewing rights would be logical. Thank you.
1 vote -
Office 365 Suite Sync
It would be very helpful to sync the contact or contacts to a meeting when syncing the calendar from Redtail into Office 365. That way we are able to tell whose client meeting it is.
1 vote -
Link Notes Via Checkbox
It would be nice to link the activity notes using a check box rather than copy/pasting the description into the linked note box. Less typing and it auto links. Auto-updating the linked note would to the link activity would be great too.
1 vote -
Adding Mobile Text
We use Redtail to keep contact records for our all our financial advisors. Since there's a big push for mobile supervised texting, in the phone drop down, can you just add "Mobile Text" and that when its seen by a program like MyRepChat, it knows to sync to that record.
1 vote -
Add Contacts by Employer Report option
Add a 'Contacts by Employer' option in the Reporting section of Redtail.
1 vote -
custom date search in Review Report
In the Review Report, it would be nice to have a custom date parameter
1 vote -
exports from Redtail to Quik
We use Quik's integration with Redtail to partially complete our applications. We just realized that if the client says they have 0 years Mutual Fund experience, 0 Stock Experience the value does not come over. Quik tested if they put a value other than 0 it comes over but the 0 should also so we don't have to manually complete that they have zero experience
1 vote -
Adding an advisory fee tab in Know Your Client
This will allow, advisory forms and quick questions to be answered and completed with clickng on the know you tab section. The Know You tab section has clients net worth and other parts which would be need to complete advisory agreement but not a way to track the fee.
1 vote -
today on calendar
Please add "today" button back to calendar page to return to today from wherever you are!
1 vote -
New "Linked Attendees" initials eat up too much space on the monthly calendar. Should be a way to use the old method or remove entirely.
New "Linked Attendees" initials eat up too much space on the monthly calendar. Should be a way to use the old method or remove them entirely.
1 vote -
Bring back Full Names of Attendees in Calendar as an option aka I don't like the dots.
Give users option of having dots for attendees on the calendar or going back to full names. You just changed it and now it makes the calendar huge and harder to read with large gaps between items. Also, people have the same initials a lot of times, I know you can change colors but it still is not ideal.
1 vote -
Appointment Mode Toggle at Type of Calendar
Have an obvious easy to click toggle at top of calendar so when you go to schedule a meeting you can click the toggle so you only see Appointments and can view the entire monthly calendar without having to scroll back and forth on the screen because all the tasks and other items are showing.
1 vote -
Bubble with our initials inside??!?
The update yesterday (2/29/24) adding a bubble with our initials inside to each activity and appointment is cumbersome and now each activity/appointment box is much larger. Now, with each box being larger, the amount of calendar activities I can see on one screen is reduced considerably.
It would be nice to be able to 'turn off' this feature as now I am scrolling up and down all the time in order to see my entire day in one screen.
Please allow us to customize if we want these new "features".
Sometimes change is not good for us old dogs :-)1 vote -
Option to Remove Initials in Tasks on the Calendar
Please give us an option to remove Initials in our own Tasks on the Calendar
1 vote -
Turn off the new Attendees Circle/Bubble
Please make the new Attendees Circle/Bubble... optional.
I really (really) dislike this new feature. Enough so, that I might start looking for a different CRM if this doesn't change.1 vote
- Don't see your idea?