Redtail CRM
Welcome to our official Redtail CRM feedback forum!
Do you have an idea? Do you recognize a good idea when you see one?
Use the Categories to indicate what part of the CRM your change request refers to, and browse the ideas of fellow CRM users to vote on requests that will impact your business.
Don’t forget to add comments to other ideas to let us know how your firm might use a feature better!
For help with or questions about features and functionality in Redtail CRM, you can contact our support team at support@redtailtechnology.com or check out our HelpDesk articles on getting started.
2261 results found
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Faster/Easier Access to Old Notes
When viewing notes for a client that's been with you for several years is a very time consuming task. If there were numbered notes pages, like when shopping online where you can click back to another page it'd be easier than scrolling all of the way down through 10-15 years worth of notes. One of the users in our office once had this as an option for a brief time but none of the other users for the same CRM had it. Maybe it was a beta test, but it was so helpful to easily jump back to the initial…
3 votes -
Take off attendee initials in calendar tasks
Please please please, take off the feature just recently added where attendees' initials are in a little circle under each task in Redtail calendar. It makes each task take up two lines in the calendar instead of just one. Very visually confusing.
3 votes -
Calendar
Calendar entry boxes on Calendar are TOO big. Admins have a difficult time because boxes are too big - Please bring back the smaller boxes, too much wasted space in text box.
3 votes -
Linking Contact Activities to Accounts
For contact records with multiple accounts, it would be helpful to select the account to which the activity pertains.
1 vote -
initials in calendar
Regarding the initials that are now showing in every task and appointment in the Calendar view - give us the ability to not have them there! They make the calendar too long and we have to scroll more.
3 votes -
Remove the Attendee's initials in the "Ball" icon from Activities
The recent CRM updates auto-populate the attendees's initials in the task in a "ball" icon. This makes the calendar way too busy and I can't view as many activities on my screen.
If I'm viewing my own activities, it's redundant to have my initials taking up visual real estate in the calendar.
Please provide an option to turn this feature OFF or get rid of it all together!
1 vote -
Allow to toggle linked attendees icon on calendar, poor use of space.
Allow to toggle linked attendees icon on calendar, poor use of space.
3 votes -
Put today button back on the front of the calendar page
Add the Today "quick" button back on the calendar page.
3 votes -
RT Enhancements
PLEASE add back a TODAY button next to the day,week,month buttons!!
3 votes -
Attendee Dots
Please allow us to remove these new attendee dots showing up on the calendar. I think many people don't need them. My calendar was already crowded and now it makes it worse. Thanks for your consideration.
3 votes -
Allow the option to redact account numbers from reports
Add the ability to "redact" or "mask" account numbers on reports so that they can easily be emailed.
3 votes -
bring back the "Today" button on the Calendar PLEASE
I am lost. The "TODAY" button on the calendar is sorely missed. When you are booking months and weeks in advance, it is nice to select TODAY and are back to the task and meetings at hand.
1 vote -
Please bring back old calendar or give us legacy version.
Bring back old version of calendar or give access to legacy version. Going forward on new 'lipstick' launches it would behoove developers to have a toggle button (like everyone else in the world) to try new version or not. You can easily track this data and see what the percentage is on usage. No rocket science. Much better than unhappy group.
3 votes -
When adding stages to the opportunities, some additions should close the opportunity. For ex, I've added NQ (non-qualified); it's still open
When adding stages to the opportunities, some additions should close the opportunity. For ex, I've added NQ (non-qualified); it still shows as open and it should be closed - neither won nor lost, just closed.
3 votes -
Calendar events are too large now.
Calendar event bubbles are too large now. Please make an option to take off initials and have them appear as before.
3 votes -
today button
Bring back the "Today" button on our calendar.
1 vote -
The Today Button on the calendar is gone
With the new re-design of the calendar, the "Today" button is gone. Please please bring it back!
Update 3/5: THANK YOU!!! I'm so happy to have this button back! Our whole firm celebrated. Many many thanks!
3 votes -
Please Replace the "Today" Button on the Calendar
The latest update removed the front facing "Today" button from the Calendar, making it harder to navigate back to the current day when needed.
3 votes -
Bring back the "Today" button on the calendar
When the buttons with the initials of people in a meeting was added, the Today button was removed. I used that often when I was looking out on my calendar to schedule a future appointment and then wanted to get back to the current week quickly.
1 vote -
Bring back the original 'This Week' toggle button.
We wish you would not have removed the 'this week' button between the day/month buttons. Now, when we schedule something a few weeks/months out, we now have to manually scroll back to the current week. Previously we could just hit the 'this week' button and be immediately there. It wastes time for sure.
1 vote
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